We are looking for a well organised, positive and energetic person to join our small team in Knoxfield Victoria. This is an excellent opportunity for a keen learner with a strong work ethic.  The position will encompass a variety of different roles within the company so flexibility is essential.

Location: Knoxfield Victoria

Hours: Full time, 38 per week

$25 per hour + super


Your main responsibilities will include:

  • Order management
  • Customer service
  • General administration duties


Main Duties:

  • Answering & resolving customer queries & issues - email, phone, etc

  • Taking orders - quotes, orders, payments, etc

  • Managing order processing and dispatch-  including order prioritisation and liaising with warehouse and packing staff

  • Administering order refunds, returns, adjustments, etc.

  • Inventory - stock adjustments, stock take, ordering stock, ordering supplies, etc.

  • Order picking and packing
  • Basic machine operation
  • General administration duties


Being a small business you will also be required to help in other areas as required.  This may include:

  • Manual process work
  • Website maintenance
  • Data entry
  • Social media management
  • General office/warehouse/housekeeping duties



Skills and experience

Proven experience in a similar role is favourable but not essential.  The following skills however are non negiotable:

  • A strong work ethic and willingness to learn
  • A hunger to work efficiently and effectively in all tasks

  • Flexibility and enthusiasm

  • Excellent organisational, time management and planning skills

  • Ability to work well under pressure and handle multiple tasks

  • Strong attention to detail

  • Have the ability to problem solve and use your own initiative

  • Reliability and Punctuality

  • Excellent computer literacy; ability to learn new software quickly is essential

  • Excellent communication and written English skills.

  • Experience in gardening would be a huge plus but is not essential.


To apply please email your cover letter and resume to admin@theseedcollection.com.au