Order dispatch time is currently 3-5 business days plus delivery time.
Please note we are unable to guarantee specific delivery dates, the delivery timeframes below are estimates only.
All orders are dispatched from our warehouse in Knoxfield, Victoria, Australia.
Shippings costs vary depending on the delivery address, products ordered and delivery method. Please see table below or use the shipping calculator on the Shopping Cart page.
Delivery cost per order
VIC, NSW, ACT, QLD, TAS, SA, NT
Small seed packets ONLY
$2.50 or FREE on orders over $20
Small seed packets and BULK seed up to 150g
All other orders
All other orders have a capped rate of $6.99
Small seed packets ONLY
All other orders are calculated by weight
Starting from $15.00
*All orders sent to Western Australia are subject to mandatory inspection and fees by Quarantine WA. These fees are included in all shipping costs above.
*Please note: The postage rates on this page are for orders placed through this website. 'Special' or 'custom' orders placed via email may attract different postage rates.
We'll use the most economical method to deliver your order. Delivery times vary but are generally from 2-6 business days.
Quick dispatch (orders are usually dispatched same or next business day)
Smaller orders will be sent as letters via Australia Post (no tracking number)
Larger orders will be sent as parcels through Australia Post or another courier (tracking number will be included)
We will only process your order after we have received your payment.
Orders to Western Australia and Tasmania may be subject to additional delays due to inspections by Quarantine.
Dispatch and delivery times on this page are estimates only, we cannot guarantee delivery times as these can change for reasons which are beyond our control. We will not be liable for late deliveries or any loss, damage or cost incurred due to late delivery.
Postage rates are calculated on a per order basis. Orders to the same recipient and address may be combined at the time of dispatch at our discretion.
We will replace any orders that are lost or damaged in transit however we will not replace or refund orders simply because they were delivered later than estimated. The table below documents at what time we will consider an order missing for each delivery method:
Expected delivery time
Order will not be considered
late/missing until at least
Time to investigate
missing orders before
replacement is sent
2-6 business days
20 business days
1-3 business days
1+ business days
(varies depending on location)
4 business days after Australia Posts estimated delivery time
1-3 business days
We accept payment by Visa, MasterCard, PayPal and bank deposit.
Our bank details will be made available to you through the checkout process and also in your invoice. It is important you use your order number as the transaction description so we can identify your payment. Payment must be received within 10 business days, if a payment has not been received after 10 business days and you have not contacted us we may cancel your order. Orders paid via bank deposit will only be processed after payment has been received (this can take 3 or more business days depending on your bank).
Our shopping cart is secured using industry standard protection. Credit card payments are made through a PCI DSS (Payment Card Industry Data Security Standards) compliant payment gateway with 2048 Bit v3 SSL encryption to ensure the safety of your personal details.
We do not store credit card information; we securely submit credit card information to our bank for processing.
Terms & Conditions
The term ‘The Seed Collection Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 61614299697. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You will have the option to opt-out of all non-essential email.
Any personal information which you supply will not be divulged to a third party unless that third party is integral to the purpose for which you gave us your information or where required by law.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.